Frequently Asked Questions

Everything you need to know about our gear and the GORUCK lifestyle.

What makes GORUCK gear different from standard fitness equipment?

Our gear is built to Special Forces standards, designed to be overbuilt and indestructible. Whether it is our rucksacks or training weights, we use military-grade materials like 1000D CORDURA to ensure they withstand the toughest conditions.

Does GORUCK offer a lifetime guarantee?

Yes, we stand by our products with the SCARS Lifetime Guarantee. If there is a defect in workmanship or materials, or if you wear your gear out through heavy use, we will repair or replace it.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days within the United States. We also offer expedited shipping options at checkout for those who need their gear ready for an upcoming event.

Can I return or exchange my gear if it's not the right fit?

We offer a 30-day return policy for items in new, sellable condition with original tags. Please note that certain closeout items or custom gear may be final sale.

Do you ship internationally?

Yes, we ship GORUCK gear to athletes and rucking enthusiasts worldwide. International shipping rates and duties are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through Shop Pay, allowing you to get your gear now and pay over time.